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SEO Rockstars 2026: Day 1 - Joe Lau
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[00:04] How's everyone doing? Good.
[00:06] How's this morning section? It was
[00:08] amazing, right? I learned so much.
[00:10] It's been a while since I was uh I'm I'm
[00:12] attended to like a expert kind of event.
[00:14] So, thank you for having me here. So, um
[00:17] today I'm going to tell you some I'm
[00:18] talk to you about something different.
[00:20] It's all about valuation. Let me ask you
[00:23] this question first. Who here is who's
[00:26] the first time here? I am only. Oh,
[00:28] there you go. Who's been here at least
[00:30] three times? Amazing. Five times.
[00:34] That's amazing. Why you guys keep coming
[00:36] back? Is it for the networking? Raise
[00:38] your hand if it's for the networking.
[00:40] Who use it for the knowledge?
[00:43] Who's here to try to make a lot of
[00:44] money?
[00:46] All right. So, that's it. No one here
[00:47] trying to make money on that side. All
[00:49] right. I hope you like to make money
[00:51] because this section is about making
[00:52] money. So what I'm about to show you
[00:54] today is how how do you two to four
[00:57] times your valuation without a single
[00:59] dollar without spending a single dollar
[01:00] on marketing. Who's excited about this?
[01:04] All right, let's do this. So I know your
[01:07] time is precious. I promise not going to
[01:08] waste your time. I'm going try my best
[01:10] to give you the best information I can
[01:12] compounding with 23 years experience of
[01:15] I have into just about 40 minutes. So
[01:17] but I need you to play full out. So for
[01:20] the one at home, if you can type in yes
[01:22] in the chat to play full and just give
[01:24] me 40 minutes, I promise it will worth
[01:26] your time. For the one that's here, can
[01:27] you give me a yes? You play full with
[01:28] me.
[01:29] All right. Thank you for the confidence.
[01:31] So in this presentation, I'm going to
[01:33] give you three things. The first thing
[01:35] is I'm going to show you what your
[01:37] business truly worth today and how do
[01:38] you actually figure it out and calculate
[01:40] it. The second thing I'm promise you is
[01:43] we're going to identify what is going to
[01:45] drive the value of your business so you
[01:47] can two to 4x your valuation when you
[01:49] decide to exit. And the last thing is
[01:52] we're going to figure out an actionable
[01:54] score for you so you can figure out what
[01:56] you need to do to implement to get the
[01:58] needle mover to get that valuation that
[02:00] you dream of.
[02:02] So real quick here there's no tracking.
[02:05] I don't even know how to do that. Uh I
[02:07] just want to take a have you guys take a
[02:09] quick poll here so I can kind of get a
[02:11] gauge on where are we in terms of sizes
[02:14] of your business and um you don't even
[02:17] have there's no optin for that email I
[02:19] just want to see where you are at two
[02:22] question what is your uh any revenue
[02:24] range and the second question is uh if
[02:26] there's an exit timeline that you
[02:28] thought about and I'll have a live poll
[02:30] right here and share with you in a
[02:32] second
[02:34] just two question to All
[02:38] right, let's see here. I got eight
[02:41] responses.
[02:45] Let me know when you're done too so I
[02:47] can check the result.
[02:52] All right, looks like most of you done.
[02:56] Okay, so looks like about might even
[02:59] need my glasses.
[03:01] Okay. About 47% of you do a little bit
[03:04] less than a million a year. About 27% of
[03:08] you do about1 to3 million in revenue.
[03:11] 16% do three or seven. Great job. And
[03:15] about 5% do about 7 million. So amazing.
[03:18] Amazing. And then about uh let's see
[03:22] here 10% want to within exit within 12
[03:25] months. 10% want to exit within 12 to 24
[03:30] and 15% exit in about two two to three
[03:33] years time frame and then wow 63% have
[03:37] no idea
[03:39] I love it this is a good crowd all right
[03:42] so personally I have found multiple
[03:45] companies failed many many times lost
[03:48] millions of dollars and luckily I was
[03:50] able to exit three of the company
[03:52] starting from scratch all the way scale
[03:54] to exit and here are the lessons that I
[03:56] personally have learned. Now, the very
[03:59] first time I exit, let's talk about the
[04:01] cool stuff first, right? To kind of show
[04:03] you what it's look like when you exit uh
[04:05] successfully. The very first time I
[04:07] exit, the first thing I did is I bought
[04:09] my uh uh wife a ring to engage. I bought
[04:12] myself two cars and a house. All right?
[04:14] So, that was in my 20s. And then the
[04:16] lessons I learned from that particular
[04:18] exit is seller finance structure. When
[04:21] you sell your business, most of the time
[04:23] depend on the price. If you sell more
[04:25] than a million, there's a big chance the
[04:27] buyer is going to ask for sell finance,
[04:29] meaning that you're playing bank. They
[04:31] want to, you know, like retain some
[04:33] percentage and then you only get it
[04:34] after a certain amount of time. So
[04:36] that's what happened. The lessons I
[04:37] learned is I did have a lawyer and
[04:40] accountant in that time, but I did not
[04:42] structure the deal properly. So when
[04:45] they default on not paying me, I lost
[04:49] hundreds of thousands of dollars. And
[04:51] not only that, I was stupid enough
[04:53] because I didn't know it was my first
[04:54] exit. I did not know to put in a clause
[04:56] to claim some assets back or personal
[04:59] guarantee like get the business back or
[05:01] takes his house. So he just walked away
[05:04] and still operating the business and
[05:05] just not pay me. So that's my first
[05:08] lessons and the lawyer would not tell
[05:10] you that and accountant will not tell
[05:11] you that. This is just personal
[05:12] experience. It happen all the time in
[05:14] seller finance. So that's my first
[05:16] lesson.
[05:17] Wait, why wouldn't it?
[05:19] Say what? because it's is in the
[05:22] contract when you the way without going
[05:23] into too much detail when you sell a
[05:26] business with seller finance basically
[05:28] what they give you is a personal note
[05:30] and in that notes whatever terms they
[05:32] put in that's what it is so in that
[05:34] terms I did not put in personal
[05:36] guarantee I did not put in what happened
[05:39] if you default right I put in the closet
[05:41] if you default I charge you 10% right
[05:44] that was it but then they can not pay
[05:47] and then you just wait and wait and wait
[05:49] and just to give you a tip. If someone
[05:51] not pay you any money, if they threaten
[05:52] to go bankruptcy, this pretty much done,
[05:55] right? Because the house, the bank, they
[05:57] might have a house, they have a
[05:58] mortgage, those are the first lean,
[06:00] right? So for personal note, usually you
[06:03] got nothing. You're the last in line,
[06:05] right? So that's the first sentence I
[06:06] learned. That cost me hundreds and
[06:08] hundreds of thousands. All right? And
[06:10] there and a cool story to tell. So this
[06:13] is my first exit, first lessons. Don't
[06:15] do that. So the second lessons I learned
[06:18] well on the second exit what it got me
[06:20] is it gave me the choice to really focus
[06:22] on a business that I was so passionate
[06:24] about at the time are multiple things
[06:26] going on right so my second exit allow
[06:28] my allow me the freedom to just hone in
[06:30] on one thing that I'm really passionate
[06:32] about which focus it really is the key
[06:34] to grow anything substantial and the
[06:36] lessons I learned from that business on
[06:38] exit is I ran the business for about 10
[06:41] years make lots of money great but
[06:44] toward the year eight and nine I started
[06:47] to get burnout because it wasn't
[06:49] exciting anymore right it's kind of like
[06:51] everything is great system is in place
[06:53] automated so I saw it at a flatline not
[06:56] dipping just flatline and before that
[06:59] since the first year I have almost
[07:00] double digit and triple digit growth
[07:02] year to year so it's become compounding
[07:05] pretty big but just because the last two
[07:07] years was flatline I got major discount
[07:10] by the by the buyer and and result I
[07:14] lost two multiple. Now, because of NDA,
[07:17] I can tell you exactly what was it, but
[07:19] let me just give you the math. If I was
[07:22] selling at a multiple, whatever that is,
[07:26] and my earning was a million dollar a
[07:27] year, that cost me 2 million just
[07:30] because I was selling flatline. If I
[07:33] would sell it on an uptrend, like let's
[07:35] say two years earlier, or continue
[07:37] maintain a little bit uptrend, I would
[07:38] make at least 2 million more with that
[07:41] hypothetically speaking. So, that's the
[07:43] lessons. Do not sell a flatline. Don't
[07:45] do that. So, last lessons I learned um
[07:49] from my last exit is um
[07:53] it's pretty cool. So, I was able to
[07:55] retire my wife fully and then I was able
[07:58] to move to for Miami and then put my
[08:00] kids private school, not work for many
[08:03] years and just truly find a passion
[08:06] project and I become investor and that's
[08:08] what I love to do and helping company to
[08:10] exit. So allow me that lifestyle choice
[08:12] and but that's also a lesson to learn.
[08:14] You would think like after exit two
[08:16] times, right? You got to be good at it.
[08:18] No,
[08:20] I mean I don't know why I didn't learn.
[08:22] Just so much going on. So what happened
[08:24] on the last exit is
[08:31] I did not sell on the flat line. I sell
[08:32] an uptrend, right? I structured it
[08:34] really well and this time was a cash buy
[08:36] and what it was what I left on the table
[08:38] was a little bit on the timing at that
[08:41] time the industry was getting hot and I
[08:45] made a personal choice that okay my
[08:46] business was designed to exit but I
[08:48] didn't ex I didn't exit in the best
[08:51] timing could be chances chances are you
[08:53] cannot time the timing but I did not
[08:55] exit because the business was ready I
[08:57] exit because I was ready I I was done
[09:00] you know for personal reason I was done
[09:02] so that left three eggs on the table.
[09:05] Remember that three eggs times the
[09:07] earning. So again, if that business was
[09:09] doing $2 million now, the six
[09:12] threex more.
[09:13] Yeah. Well, three three times more. So
[09:15] three three eggs more.
[09:16] Yep. Going on up trend. I mean many many
[09:19] reason for that but that was how much it
[09:21] cost me. So as you can see these lessons
[09:24] here is costly. It's very expensive.
[09:27] Wait that didn't cost you make more.
[09:30] I did not. I could have make more but I
[09:32] sell it right before
[09:35] I sell it when I was ready not when the
[09:38] business fully ready. All right. So
[09:40] that's what happened. So as you can see
[09:42] it if you have a chance to exit these
[09:44] are lessons just right off the bat. And
[09:46] there are many more I'm sure I'm going
[09:47] to make again mistake exit number four
[09:49] and five and six. It's just so much
[09:51] going on exit that your lawyer will not
[09:54] tell you. They might not even know. Your
[09:56] content would not know. Like it's just
[09:58] one of those things that you have to
[10:01] look out for this kind of thing for
[10:02] yourself.
[10:04] So when is the right time to sell? All
[10:07] right. The right time to the wrong time
[10:09] to sell for sure is when the owner is
[10:11] ready, which is kind of like my last
[10:13] couple exit, right? When you are
[10:16] yourself is ready to sell, chances are
[10:18] you're either tired, done, or burn out.
[10:21] Have anyone of you felt that way before
[10:23] when you run a business? Bad time to
[10:25] sell. Don't do that. talk to someone.
[10:27] Like seriously, you need a therapist,
[10:29] right? This is the worst time to sell
[10:30] because when you do that, what happen is
[10:33] the buyer will see it. They'll
[10:35] understand. They look at the number. You
[10:36] cannot lie about it. You get low
[10:38] valuation. And not only that, it will be
[10:40] a heavy earnout. What heavy earnout
[10:42] meaning that they they're going to
[10:44] structure it to a way that they're going
[10:46] to protect themsel. So you're going to
[10:47] get a little money up front and you have
[10:49] so much on earnout. Meaning that oh, if
[10:51] your business is doing let's say a
[10:52] million, they're like, okay, I need
[10:54] proof for two years in a row. someone
[10:56] pay you the last x amount of percentage
[10:58] why when the business truly do that. So
[11:01] that's what earn mean and you also have
[11:04] limited buying interest meaning no
[11:05] bidding war. Who here have sold a house
[11:07] before
[11:09] is the best time to sell a house when
[11:12] the market is hot. When's the best how
[11:13] do you get the best price? We have
[11:15] multiple bidder right business exactly
[11:17] the same thing. So if you sell it
[11:19] because you are ready not because the
[11:21] business ready no good. So obviously
[11:26] when you want to sell is when the
[11:27] business is ready. What does it mean
[11:29] ready? This could take like months to
[11:31] talk about it. But I only have 40
[11:32] minutes so I'm going to be quick.
[11:33] Ideally is in a growing trend like
[11:35] uptrend right and you have a very clean
[11:38] uh financial is auditable like audible
[11:41] ready literally right the three level of
[11:44] your bookkeeping is the first you have a
[11:46] bookkeeping. So you have some kind of
[11:48] organization of your finances. The
[11:50] second level is you have a CPA that you
[11:52] know put a stem on it. I I verified this
[11:54] is good. The last level is audit. So you
[11:56] hear a lot of IPA like you know you hear
[11:57] a lot of like public trade company they
[11:59] audit it. That's what it is. That's the
[12:01] highest level. But when your company is
[12:03] being audited here's a little secret.
[12:06] When your company is being audit and
[12:08] your book can prove it you're no longer
[12:10] selling on trilling 12 months. You're
[12:13] selling a forward 12 months. So if you
[12:16] can prove yourself that let's say for
[12:17] example let's say you run a really good
[12:20] business for the past three years you
[12:21] have your book being audited by some
[12:23] accountant firm right they put a stamp
[12:25] on it and you can prove that I can
[12:27] predict my business grow every year by
[12:29] 20%. So when you the year that you sell
[12:32] it, usually for most businesses they
[12:34] look at the last 12 months how much you
[12:35] make. But if you can prove that other
[12:38] and the predictability of the growth
[12:40] instead of selling at the last 12 months
[12:42] you sell 20% more because now oh this
[12:45] business is so good your prediction is
[12:47] accurate. So do the math. If you have a
[12:51] you have if you have a business doing a
[12:53] million dollar net profit a year, you
[12:55] sell it at four multiple, right?
[12:58] Normally is $4 million. But if you have
[13:01] the track record of predicting 20%
[13:02] growth, now all of a sudden you're
[13:05] selling you're selling under $1.2
[13:07] million times four. Now you're selling
[13:09] almost $5 million. You just make a
[13:11] million dollar extra doing absolutely
[13:13] nothing but prepare for the exit and pay
[13:16] for the audit.
[13:18] Who would like to do that? spend five to
[13:19] 10 grand a year to order and make a
[13:21] million dollar more.
[13:23] We all love that. So therefore, you get
[13:26] premium prices and you have multiple
[13:29] bidder, right? Some industry is super
[13:31] hot. Like you'd be amazed how crazy it
[13:34] is. So Brian and I have some adventure
[13:35] together. We're getting into the mass
[13:37] spa space. Mass spa right now is selling
[13:39] at eight multiple eight.
[13:45] Isn't it insane? So they are is selling
[13:48] is no joke the money is absolutely there
[13:52] and depend on what industry you are and
[13:54] agency as well. So we'll talk about how
[13:56] to get you to that four to you know two
[13:58] to 4x extra.
[14:04] So don't sell when you're ready sell
[14:06] when your business is ready. So let's
[14:08] talk about how valuation actually work.
[14:11] It's actually a very simple thing. All
[14:12] is a private equity. All is a money guy
[14:14] trying to scare you. It's actually very
[14:16] simple math. Your valuation is equal to
[14:18] your earnings which is a fancy word for
[14:20] net profit times the multiple. So
[14:25] earnings and multiples is there's so
[14:28] many thing is going to affect those two
[14:29] factor right some are controllable some
[14:32] are not controllable. Today we're only
[14:34] going to talk about the thing that you
[14:35] can actually control. I'mma I'm gonna
[14:37] briefly mention what you can control and
[14:40] what you cannot control so you don't
[14:41] waste your time and Julian want to think
[14:42] that damn why do I not have that and the
[14:44] other guy have it because I personally
[14:46] knew someone that were chasing multiple
[14:48] it cost him a divorce because it took
[14:51] three years at the end he make $15
[14:54] million more but then the whole family
[14:56] like like gone it's it's a roller
[14:58] coaster when you start a business so
[15:00] let's talk about what can you control so
[15:05] again I only have about 40 minutes.
[15:06] These are the thing you can do to affect
[15:11] on the earnings and the multiples.
[15:14] There's about 11 things you can do to
[15:16] change earnings which which mean
[15:18] increase your profit margin. We're all
[15:19] business owner here. You know there's a
[15:21] lot you can do. This will be actually
[15:23] sums up to this 11 category. The other
[15:26] 15 is on the multiple side. As you can
[15:28] see at the multiple side has a lot more
[15:30] thing can do and usually on the multiple
[15:32] side a lot of them is not so much of
[15:35] work it's planning the right way.
[15:40] So take a shot of that and then we're
[15:41] going to talk about what really going to
[15:43] give you the biggest needle mover
[15:45] without spending a lot of money.
[15:52] So who here know the term SD? There you
[15:55] go. Right? Mike should know Mike, right?
[15:57] We talked about it the other day. So SD
[15:59] is stand for seller discretion earning.
[16:02] There's only two analogy when it comes
[16:04] to like selling. Seller discretion
[16:06] earning meaning that you still operating
[16:09] the business. The business still need
[16:10] you. You're the boss. You're the man,
[16:12] right? Everybody look up to you.
[16:13] Everybody come to you ask for
[16:15] information. You are the expert. And
[16:17] this is what multiple you're going to
[16:18] get. If you are running a business that
[16:21] you are the one the decision maker and
[16:25] everything rely on you you will sell in
[16:28] about two to 3x on the multiple
[16:32] then there's another level it's called
[16:34] IBIDA
[16:36] earning before interest tax depreciation
[16:39] and mortization those are the prof what
[16:41] that mean is you your business is
[16:43] professionally managed when your
[16:46] business is professionally managed it
[16:47] could be the exact same business. The
[16:49] only difference is are you the key man
[16:51] or is the business professionally
[16:53] managed? If your business is
[16:55] professionally managed for the exact
[16:56] same business, you can sell anywhere
[16:58] between four to eight multiple.
[17:02] So again, if your bottom line is a
[17:04] million dollar, if your SD exit is about
[17:09] two to three million, if you turn it to
[17:12] professional management, you can sell
[17:14] for about four to eight. Now my mentor
[17:17] always said to me extra million every
[17:19] million helps right?
[17:22] So here's a real life example.
[17:25] If you run uh ASIS agency with SDA,
[17:28] let's say your earnings half a million
[17:30] dollar two to three multiple you sell
[17:31] between one to 1.5 million that's
[17:34] awesome you know it's still awesome it's
[17:35] great but if you spend let's just say
[17:39] it's not free right we all know you hire
[17:41] people there's expense I call investment
[17:43] turn it to professional management you
[17:45] have a professional manager managing for
[17:47] you let's say cost you a third of what
[17:49] you usually make look at the multiple
[17:51] with $350,000 exact same business you
[17:54] pay 150k Okay, for professionally
[17:56] managed, right? You sell for 4 to 6x,
[17:59] you end up selling for 1.4 to $2.1
[18:02] million.
[18:07] That's extra 400 to1 $1.1 million. Is it
[18:11] worth your is it worth it? You spend
[18:12] 150k to make either 400k or $1.1
[18:15] million. Is it is who who's happy with
[18:17] this return if it's investment?
[18:20] That's the power on turning the to. And
[18:23] that's what we're here to talk about
[18:24] today. That's the biggest needle mover
[18:26] without changing anything about your
[18:28] business in terms of like what who you
[18:30] serve, how much you charge, right? You
[18:32] literally just have to have someone
[18:34] professional manager for you. So buyer
[18:37] if you understand what is behind a
[18:40] buyer's mind and I learned it from the
[18:41] hot lessons, right? I sold three
[18:43] business owned
[18:46] more than hundreds or hundreds of
[18:47] businesses as an investor. This is what
[18:49] two things is only really care when it
[18:51] comes down to is ROI. They only care if
[18:56] I buy this thing, how much money would I
[18:59] make? That's it, right? And the next
[19:02] thing they wouldn't care is the risk.
[19:06] How likely is this not work based on the
[19:08] number you show me? And this is very
[19:10] important. They look at not work. They
[19:13] assume the worst. They don't they will
[19:15] never assume, oh, what if it's working?
[19:17] That's not how investor or buyer thinks.
[19:20] They think what if it's not working. You
[19:22] heard the term risk management, right?
[19:24] If you talk to private equity firm, they
[19:25] literally have a department. People make
[19:27] millions just to do risk management,
[19:30] right? And this is the guy you go up
[19:31] against when you sell your business.
[19:33] They want to make sure that what are the
[19:35] risk? Can you minimize it? So the key
[19:39] for our job is two thing. We want to
[19:41] make sure the ROI is clean and clear so
[19:44] they can understand it and we want to
[19:46] minimize the risk so they can feel good
[19:47] about it. Right?
[19:50] So there are four things you can do
[19:52] right away to make sure that happen. The
[19:54] first thing is earnings quality. What's
[19:57] earnings quality? Meaning that how clean
[20:00] your book is. Who here want because of
[20:03] tax purposes you want to save some money
[20:04] on tax that you put your vacation on
[20:06] your book. You put your lease of the car
[20:09] on the book. Maybe sometimes your meal
[20:11] on the book sometimes whatever whatever
[20:14] you want to put on the boat that you
[20:15] know you shouldn't right but I do the
[20:17] same thing all the time for the longest
[20:19] time and that is not clean earning you
[20:22] actually hurting yourself down the aisle
[20:24] because let's say for example u you know
[20:26] how like you saw a lot of Tik Tok video
[20:27] they say oh you buy a $6,000 pound I
[20:30] mean 6,000 pound car like the G Wagon
[20:32] you can write off the tax I don't know
[20:34] the extra payment maybe it's two grand a
[20:36] month so a year you what you write off
[20:38] $24,000 That $24 that $24,000 that you
[20:42] save because of tax purposes. If you
[20:45] exit, that's four times. It's worth 100
[20:46] grand. So do the math. Is it worth it? I
[20:50] don't know. So earning quality is about
[20:53] clean. Everything has a reason for the
[20:56] business, not for you. That's what
[20:58] earning quality mean. Second thing is
[21:00] only dependency. Only dependency like
[21:02] like you said, if you walked away for 30
[21:05] days, is the business still going to run
[21:06] or is it going to collapse? Is it going
[21:08] to grow or is it going to stay flat?
[21:10] That's what owner dependency is and you
[21:13] don't want to have that. And the third
[21:14] thing is revenue quality. Revenue
[21:16] revenue quality is just what a fancy
[21:18] words about predictability. How
[21:21] predictable your earning is. Is it
[21:24] oneoff project majority of the income or
[21:27] is it recurring? Right? Can the buyer
[21:29] buy it and figure out oh in the next
[21:31] three years I can predict this income is
[21:33] going to come and why is that? So your
[21:36] your risk is uh have a profile on that.
[21:39] We're going to go deep on the revenue
[21:41] quad and how do we fix that. The last
[21:43] but not least is system and data system
[21:46] kind of like what we talked about like
[21:47] Dan so brilliantly have the whole AI
[21:49] system to automatically done like retail
[21:52] arbitrage that system in place right
[21:54] with AI with all the software is really
[21:56] easy to create system to train your
[21:58] staff to sure make sure that everything
[22:00] is off your head on paper. So when the
[22:03] buyer buy it, they know that okay, I
[22:04] don't need you anymore. The system is in
[22:06] place. And data really just mean that
[22:09] how clean is all the contract in place.
[22:11] You know, you have client, you have
[22:12] vendor, you may be white labeling
[22:13] somebody, right? So how clean your
[22:15] contract is? Are they all documented
[22:17] clearly transferable to the new buyer?
[22:20] That's what they mean on system and
[22:21] data.
[22:23] So we're going to talk about earning
[22:25] right now.
[22:27] So earning the mistake for earning we
[22:29] kind of briefly mentioned is the tax
[22:31] optimizer right if you are the owner
[22:34] you're the most important person in the
[22:35] world you most likely optimize earning
[22:38] based on tax saving right and that's a
[22:42] mistake and the quick win mean for that
[22:44] is you want to quickly figure out like
[22:46] remove those things and not only that
[22:49] you want to pay yourself a salary that
[22:51] is not you know how like okay I done it
[22:53] before for years my accountant asked me
[22:55] like oh how much you want to pay
[22:56] yourself. I'm like, what are my options?
[22:58] They're like, well, if you pay yourself
[23:00] a lot of money, you got to pay a lot of
[23:02] social security tax. But if you pay
[23:04] yourself minimum, you can take the
[23:05] distribution, you pay lower tax, right?
[23:08] So, that's what I mean. But the buyer
[23:10] want to see is like, no, how much is you
[23:13] really going to pay the market rate,
[23:14] right? When you go to Indeed, how much
[23:16] is it cost going to hire a campaign
[23:18] manager? Right? That's what they want to
[23:19] care. That's the market rate I'm talking
[23:21] about. So when you do that the buyer the
[23:24] buyer say okay now the book you're
[23:26] earning is truly representing the
[23:29] business not what you want to save right
[23:32] they don't care about your tax saving
[23:33] they care about how much they going to
[23:35] make so that's the tip about earning
[23:38] quality
[23:40] second thing is about owner dependency
[23:43] so I love to go camping with my kids so
[23:45] I call this the tax right so if you gone
[23:49] away for 30 days what breaks Let's be
[23:51] honest, something is going to break,
[23:53] right? What is going to break? Three
[23:55] things you want to look out for. New
[23:57] sales. When the new client comes in, are
[23:59] you the one that closed the deal? Let's
[24:01] be honest here. Who? Raise your hand.
[24:02] Who who closed the new client deal here?
[24:05] There you go. That's the first thing you
[24:07] want to look into. Second thing,
[24:09] strategy. Okay. When when Google have a
[24:12] new update, right? Well, like Ted was
[24:14] talking about, right? When Google have a
[24:15] new update, who made the decision to
[24:18] pivot and figure out what to change?
[24:20] Raise your hand if you're the one that
[24:22] making the decision.
[24:24] There you go. This one you look out for.
[24:26] The last thing is the relationship. Who
[24:29] here served the the big client with a
[24:31] monthly meeting, weekly meeting? Is your
[24:33] staff doing it or are you doing it?
[24:35] Who's doing it here right now yourself?
[24:38] There you go. So these are the thing
[24:40] that shows you that you have a owner
[24:42] dependency risk and the buyer don't like
[24:44] that. So what you want to do to fix that
[24:47] is same thing as the earning. You put a
[24:50] market rate uh manager on the book to
[24:53] make sure that that person can handle at
[24:55] least 80% of what you're doing. You can
[24:57] still make decision you know to de-risk
[24:59] a little bit as much as possible but you
[25:01] definitely want to have that layer and
[25:03] then same that the person need to be
[25:05] going on do most of the day-to-day
[25:07] communication so that when the buyer
[25:09] look at you they're like okay if I look
[25:11] at your calendar you're not like 247
[25:13] running this thing
[25:15] the last thing we want to do is document
[25:17] your process and also decision making
[25:20] now so we all here have SOP right a lot
[25:22] of you you know great SEO have a lot of
[25:24] technician you documented your process
[25:26] what When was the last time you document
[25:28] how you make decision,
[25:33] right? I I've never done that for the
[25:35] first 10 years of my life. I when I
[25:37] first heard my mentors, I'm like, what?
[25:38] You need to document how you make
[25:40] decision. How do you do that? But funny
[25:42] thing is documenting how you make
[25:43] decision is a lot easier than you think.
[25:46] Trust me, next time when you make a
[25:48] decision, just say out loud and record
[25:50] it and have AI analyze it. You'll see
[25:52] the pattern. like you do it 10 times you
[25:54] find out oh that's how Brian make
[25:56] decision that's how I might make
[25:57] decision and therefore you can train
[25:59] your staff this is how I make decision
[26:03] the next you want to talk about is
[26:04] revenue quality now the key factor about
[26:07] revenue quality is you want more on the
[26:10] retainer versus project this feels like
[26:13] a no-brainer but sometime it's a lot
[26:15] harder than execute than you think but
[26:16] it's actually a lot easier to ask than
[26:18] you think sometime you just have to ask
[26:20] right I know a lot of people that you
[26:22] know one great agency to see don't who
[26:24] who here has that retainer with client
[26:26] versus oneup project. Is it hard to do?
[26:29] You just have to do more of those.
[26:33] And second thing is client
[26:34] diversification. You don't want to have
[26:36] any single client that is claiming 15 to
[26:39] 20% of your revenue because if they're
[26:43] gone or suddenly like of the business no
[26:45] good or the sudden want to take over
[26:47] they you want to shut down the business
[26:48] 20% of your revenue is gone. So, who
[26:51] here have a client like that? A big
[26:52] client. There you go.
[26:54] I got a big issue.
[26:55] There you go. There you go. So, these
[26:58] are real. These are real. And the last
[27:00] thing is the term and stickiness. Now,
[27:03] while now that you have some uh like a
[27:07] retainer client or maybe in contract,
[27:09] not just on project base. What you want
[27:10] to do is see if you can increase the
[27:12] length of it. Even though if you have to
[27:14] give them a little sweetener like for a
[27:16] little freebie on it, you know, give
[27:18] them a little bit discount because when
[27:20] you plan to sell, that looks good on
[27:23] paper and that increase your multiple.
[27:25] Remember, selling is a long game, right?
[27:28] If you tell me, Joe, I want to sell in
[27:30] three months and you come to me, the
[27:31] only thing I can tell you is like, good
[27:34] luck. It is a process. Usually a good
[27:37] time to plan an exit is about about 24
[27:41] to 36 months. then you can really do a
[27:43] whole bunch of thing as I show in a few
[27:45] slide but there's 26 things you can do
[27:48] to increase the valuation and if this is
[27:50] the only business and after that you
[27:52] just like sail to the sunset move to the
[27:54] beach this is your last big act right so
[27:56] take advantage on that don't go to waste
[28:00] so the quick win is talk to your next
[28:02] big three take talk to your uh big three
[28:04] client and ask them either for from
[28:07] project base to retainer if you're
[28:09] already on retainer see if you can work
[28:10] out a deal that instead of 12 months do
[28:12] 24 months just ask right if they say no
[28:16] then the perfect thing I love to say
[28:19] sometime is what can I do to make it a
[28:22] yes you'd be amazed they would tell you
[28:27] all right last but not least the fourth
[28:29] level system and data now when it come
[28:32] to system and data how many of you like
[28:35] document everything that you do on paper
[28:37] or have a system in place or is this
[28:39] still is it still in your
[28:42] There you go.
[28:43] All right. You got to document it, man.
[28:44] You got to document it. So, the quick
[28:48] way to do is just start with the one
[28:50] pager. Look at your calendar on the next
[28:53] 14 days. Look at what you actually spend
[28:55] time doing on and just pick one small
[28:57] area and just start documenting that one
[28:59] test at a time. Right? Again, this is a
[29:01] process. If you if you're a jack of all
[29:03] tra for a long time and you're running
[29:05] mostly everything and just you know have
[29:07] a few contractor this process might take
[29:09] longer but once you're done you're done.
[29:11] And the beautiful thing is when you're
[29:13] done with this process you'll find that
[29:15] the quality of your work increase as
[29:17] well. The output is much better and you
[29:20] will absolutely find way to trim down
[29:22] the steps so you'll be more effective.
[29:24] Just give it a try.
[29:26] And also tip number two is every week
[29:29] you want to look at these five things on
[29:32] a metrics that you can actually follow,
[29:34] right? How you run the agency like your
[29:37] uh MLR, right? And then your your net
[29:39] profit, your new client coming in and so
[29:42] forth and your turn rate. These are the
[29:44] things that what you should be looking
[29:46] at on a weekly or monthly basis.
[29:49] Now what I want to do right now, what I
[29:51] say before this is a very interactive
[29:54] opportunity. So we can do a quick um
[29:57] survey kind of self assessment so you
[29:59] can see where you're at right now. Are
[30:01] you all ready?
[30:02] All right. So I'll we will be four
[30:06] question one question per each area and
[30:08] then you just have to rate yourself from
[30:10] zero to three. Zero is is not true the
[30:14] statement and then uh three is
[30:16] absolutely true 100% true all time. So
[30:19] ready to go everybody someone you can
[30:21] take on not looks on that.
[30:24] So the first question is about earnings.
[30:27] How confident are you from 0 to three
[30:30] that your financial is clean? You
[30:33] separate from your se personal spending.
[30:35] You clearly profitable and that you show
[30:39] a healthy three years uptrend and that
[30:42] when a buyer look at it they can
[30:44] understand within 24 hours not 24
[30:47] months. So just rate yourself from zero
[30:48] to three and let me know when you're
[30:50] done with this question.
[30:55] Are we all good?
[30:56] All right. So, question number two, only
[30:59] dependency. If you step away for 90
[31:01] days, right, which with your current
[31:04] with your current team right now, not
[31:06] your new team that you're thinking about
[31:07] doing, right? Implementation, right?
[31:10] It's current stage with your current
[31:12] chart relationship that you have with
[31:14] your vendor, key relationship with your
[31:17] big client, all those things, right? How
[31:19] confident are you that your revenue and
[31:21] operation was still running without you?
[31:25] Zero, no confident. Three, 100%
[31:28] confidence.
[31:30] Everybody good?
[31:33] Question number three, revenue quality.
[31:35] How confident are you that your revenue
[31:37] is diversified across clients? So no
[31:40] concentration risk more than 15 to 20%
[31:42] per each client and that most of your
[31:45] work is repeated and contract based not
[31:48] one project and everything is well
[31:50] tracked repeatable and no one is
[31:54] depending on the single source lease.
[31:56] How confident are you on that?
[32:00] All right
[32:01] we will have a rating at the end. So
[32:03] make sure you take your score. We ready
[32:05] to go on that?
[32:07] All right, last one. How confident are
[32:10] you that your process are documented
[32:13] your key legal and financial document
[32:15] are organized and you can quickly
[32:17] assemble a buy a packet and then you
[32:20] have a plan for exit.
[32:24] All right, fun story for this particular
[32:26] piece. So about um 24 months ago I was
[32:30] doing a deal that we're going to buy
[32:31] this uh e-com we're going to buy
[32:34] e-commerce business actually only sell
[32:36] online and then I was simultaneously
[32:38] going to buy uh also e-commerce not
[32:40] e-commerce business but a product
[32:42] business in the exact same niche but
[32:43] they don't sell they don't sell online
[32:45] but they have all the distribution
[32:47] channel right so when one deal is about
[32:50] to combine in the other deal what my
[32:52] thought was okay great if I buy the guy
[32:54] that only sell online and I buy the guy
[32:56] to sell offline. When I combine that, I
[32:58] literally just double this business and
[33:00] double this business, right? The plan
[33:02] was supposed to work until until we
[33:06] spend six months in due diligence, tens
[33:09] of thousand dollars on lawyers fee and
[33:11] then we find out one thing from the guy
[33:14] that have the distribution channel. It
[33:17] turns out that he has a partner of his
[33:21] business. And not only that, that
[33:23] partner, he owed that partner millions
[33:26] of dollars.
[33:27] And he was going to restructure this
[33:29] business to kick that partner out
[33:32] silently and sell me that business.
[33:36] And I did not find out because the data
[33:39] room wasn't cleaning up. We had to dig
[33:41] and dig and dig and dig. He buried that
[33:44] document. So good day. I had a pretty
[33:46] good lawyer and I'm pretty thorough
[33:47] myself. And we find a document. We're
[33:49] like, "Wait a minute. You have a
[33:50] partner?" They're like, "Oh yeah, I kind
[33:53] of forgot the mansion." Like, "Is it is
[33:56] it is it clean? You guys own 50/50?"
[34:00] "No, he's 60." Like, "Huh? Can we talk
[34:04] to him?" "No, he's already, you know,
[34:07] like living somewhere else. We're not in
[34:08] contact." I'm like, "Okay, why is that?"
[34:10] Like, "Well, it's personal reason." Da
[34:12] da da da da. I was like, "Okay, let's
[34:14] look into it more." Then we ask him like
[34:16] do do you owe him is it clean? Do you
[34:18] owe him money? Oh yeah, we owe him about
[34:21] 5 mil.
[34:23] The deal of course fell through, right?
[34:25] And that cost a lot of time. So if you
[34:27] don't want that to happen, be honest up
[34:30] front. Organize all your legal document
[34:32] in place. So that's a little side story.
[34:34] So ready on this one. All right. So
[34:37] let's see the score now. If you have any
[34:39] from one of those area if you have any
[34:42] area that score zero to one that in the
[34:47] buyer's eyes it mean that okay this
[34:49] business is risky it's not an asset and
[34:52] the result is you can get low multiple
[34:54] high earn out and there even no offer
[34:58] all right so if you have any area that
[35:01] is a yellow meaning that is you get a
[35:05] two right you get a two and then the
[35:07] buyer will think okay this is a decent
[35:08] isn't enough business there may some big
[35:10] risk to do I will take a discount on
[35:12] that because it's h work to do but it
[35:14] may be worth the risk when that happen
[35:16] what that mean is you're going to have
[35:18] some cash up front and then you're going
[35:20] to have a whole bunch of string attached
[35:23] who wants a cash offer
[35:26] I want a lot of money up front right but
[35:29] if you have any tools they will have
[35:31] legitimate reasons say okay I'm not
[35:32] gonna pay you all that because I don't
[35:34] believe 100% I believe you enough but I
[35:36] gota trust by verify let's do uh three
[35:38] years, five years seller finance on 50%.
[35:42] And then you just like hope banking they
[35:43] don't mess it up.
[35:45] Last but not least, if you are mostly in
[35:47] green, congratulation. They're going to
[35:49] pay premium price for that. The what you
[35:52] want to do by that time is you want to
[35:54] figure out how to put yourself in a
[35:55] position that will be like breeding
[35:57] frenzy, right? That's called strategic
[35:59] buying, right? So you can like one guy
[36:01] beat on this, one guy beat on this and
[36:02] keep on going to happen. is it's amazing
[36:04] when that happen is it's it's just very
[36:07] fulfilling like damn right it's really
[36:09] cool it's kind of like selling your
[36:10] house if like your agent tells you we
[36:12] get another offer we get another offer
[36:14] but this in the in the business usually
[36:16] in the millions level very fun
[36:20] so
[36:22] from my experience after looking at
[36:23] hundreds of businesses these are the
[36:26] common area that a seven figure agency
[36:28] bleeding on the quality and the earning
[36:31] quality usually
[36:33] people scored around two to three and
[36:35] what that mean is they have some tax
[36:37] write off right they optimize the book
[36:39] based on saving and then the bias see is
[36:42] not clean so on the owner dependency
[36:45] level unfortunately I've been there for
[36:47] many many times zero to one you're the
[36:50] key man risk that's one of the biggest
[36:53] common challenge for agency people
[36:55] because we all start as almost like a
[36:57] technician we are really good at
[36:58] something and we start doing thing and
[37:00] we know we are the one to do this and
[37:03] then we have a hard time letting go of
[37:04] power. Now, not that you can let go 100%
[37:06] but chances are my bet is 60 to 70% of
[37:10] your work could absolutely document and
[37:11] repeat by someone else to do it for you,
[37:13] right? So, usually people score a little
[37:15] bit lower on that side. And revenue
[37:17] quality, again,
[37:20] key factor, you know, when you have a
[37:21] whale client, it's like celebration
[37:23] time, right? It's awesome. This guy, you
[37:25] know, pay me like 20% of my revenue.
[37:27] Like, hallelujah. But when you're
[37:28] selling it, the buyer is like, "Uh,
[37:30] that's not what I want." Because if that
[37:32] guy's left, I just lost 20% of what I
[37:34] pay you. Last but not least, um,
[37:37] document. Usually it's is afterthought.
[37:39] You create a system, you're running it
[37:41] for a whole year, two year, three years,
[37:43] it's still in your head because you
[37:44] still try to improve it and you tell
[37:46] yourself, you might be telling yourself,
[37:48] one day when I perfect this system, I'm
[37:50] going to put on a paper. Well, for
[37:51] example, if you are doing only SEO, you
[37:54] know, like that system will never be
[37:55] perfect because Google keep messing you
[37:57] up, right? So, you got to put something
[37:59] on the paper and start going and
[38:00] changing it.
[38:02] So, the create the real risk here is uh
[38:05] the buyer don't believe your story. The
[38:07] buyer look at your your your earning,
[38:09] they they don't believe it. And they
[38:11] look at your risk, they don't believe
[38:12] this is a safe business. And that's how
[38:14] you get discount and low offer. And
[38:17] again, if you think about it, if you are
[38:19] selling because you're ready, I've been
[38:22] there. You're gonna want you're gonna
[38:23] take the offer, which sucks. So, only
[38:26] sell when the business is ready, not
[38:28] when you're ready.
[38:31] So, here's a quick fix, right? When we
[38:32] did the survey, uh, we pretty much like
[38:35] break out pretty 30 30 on different
[38:37] sector. So, if you're running a 1 to3
[38:39] million agency, u, meaning on the
[38:41] revenue, these are the quick fix. You
[38:43] probably have some foundational fix is
[38:45] you want to clean boat separate your
[38:47] personal expenses and you want to make
[38:50] sure that you know you you can
[38:53] structure your business so point that
[38:54] you cons consistently showing uptrend
[38:56] for three years and then you want to
[38:59] start uh reducing that you are the one
[39:01] that doing everything. So that's the
[39:04] needle mover for agency that size. For a
[39:07] $37 million agency, chances are you want
[39:10] to start de-risking and start scaling by
[39:13] not having a concentration of one client
[39:15] that more than 15 to 20% of your
[39:16] revenue. And then you want to move to a
[39:18] longerterm retainer and you want to
[39:20] build a real relationship with layer
[39:22] meaning that you want to have a have a a
[39:24] manager in between and start introducing
[39:26] those relationship to it. Right?
[39:29] And last but not least, you kind of want
[39:30] to tighten up what a buyer ready mean.
[39:33] Start working a plan out that you know
[39:35] whether you want to really exit or not,
[39:37] but it's all unbiased. Um, have you
[39:39] heard he heard about this little company
[39:41] called IBM?
[39:43] IBM founder has famously said it. The
[39:45] reason IBM is so successful since day
[39:47] one, he envisioned the exit of IBM. But
[39:50] we all know IBM was never exit. It just
[39:53] went publicly. Trey, right? So when you
[39:56] build a when you build a business from
[39:58] the end to the front like that way
[40:01] backward you starting to see things much
[40:03] differently and you start envisioning
[40:05] things are much bigger. So last but not
[40:08] least, the one that doing seven plus
[40:10] what you really want to do, you're doing
[40:11] a lot of things great already. You want
[40:12] to start to anything the idea that
[40:14] instead of just having a CPA having an
[40:17] auditor and start auditing your book
[40:19] again, we talk about instead of selling
[40:21] from trailing 12 months, you're selling
[40:23] a forward 12 months and get yourself the
[40:25] extra 20 30%. just by paying for the
[40:27] audit.
[40:29] And then you can also um put in layers
[40:32] and understanding that you need to
[40:34] position yourself whether it's a
[40:37] strategic buy or roll up something that
[40:39] instead of just selling to a n a next
[40:42] guy that want to buy a job, you want to
[40:43] start planning that who are you want to
[40:45] sell it to, right?
[40:48] And last but not least, I want to kind
[40:49] of just uh inspire you this idea. This
[40:52] is how the um the valuation go with the
[40:55] with the private equity in the real
[40:57] world when you go public trade, right?
[40:59] If you are SDE doing under $2 million on
[41:03] net profit and $10 million in sales,
[41:05] you're roughly trading about two and a
[41:07] half eggs after earning. If you turn it
[41:11] to IBIDA, a professional management, you
[41:13] will trade about four to five 4.5
[41:15] roughly. That's the average. Now look at
[41:17] the next number. Who want to sell with a
[41:20] 15x
[41:22] 15?
[41:23] So if you have a business doing a
[41:25] million and that instead of selling for
[41:26] 4.5 you sell 15 million. Is it exciting
[41:30] that when that happened there's only one
[41:32] thing from IBIDA to that level is the
[41:35] size of the business as you can see it
[41:38] you're already professionally managed
[41:40] right the only difference is the size
[41:42] instead of doing under $2 million IBIDA
[41:44] you're doing above $2 million IDA and
[41:46] let me just kind of throw little hints
[41:47] out there the fastest way to get from
[41:51] IBIDA to the next level to double digit
[41:53] exit is something called the roll up who
[41:56] here have heard roll up before. All
[42:00] right. So, I'm just do it real quick.
[42:01] What roll up really mean is like for
[42:03] agency wise, right? Let's have uh four
[42:07] of our agency that is running at under
[42:10] IBIDA professionally managed doing half
[42:12] a million dollar IBIDA. Let's combine
[42:14] them and sell it together.
[42:16] Because of that, you each not only
[42:20] selling not at 4.5, you could be selling
[42:24] in double digit just because you join
[42:26] force under one umbrella. Look how many
[42:29] agencies here in this room.
[42:32] Can you see a roll up happening? That's
[42:35] how you get to the big buck without
[42:36] doing fundamentally something change
[42:38] structure-wise.
[42:41] So nothing to pitch. I have a 16
[42:44] question test is assessment that more
[42:46] pertain to your to your specific
[42:48] business. So scan the QR code. Uh once
[42:52] you're done with the assessment, it will
[42:54] give you only take five minutes. Under
[42:56] this uh under the 16 questions later,
[42:58] you'll get the buy refac
[43:03] and you also uh will have a prepare list
[43:06] on prepare you when you want to sell
[43:07] between 8 to 36 months.
[43:11] Everybody get that before I change to
[43:12] next slide.
[43:14] All right, take the assessment. It's
[43:16] good stuff.
[43:17] So that 18 36 months is that from start
[43:20] date or from the time you're planning to
[43:22] exit
[43:22] from your plan to exit.
[43:24] So in your uh experience, how many years
[43:28] does it usually take business to get
[43:30] ready for that 36 month?
[43:33] Great questions. So I have seen anywhere
[43:36] between six to 36 months. Now six months
[43:39] is like you know how I was talking about
[43:41] there's four area right each like four
[43:44] area and then there's 26 things to do
[43:47] right 11 thing to do on earning side 15
[43:50] things to do on the multiple side it
[43:52] depend on like how much time you allow
[43:54] yourself to hit all those things right
[43:56] it's really I hate to say it's really
[43:59] depend but I've seen as fast as six
[44:00] months if you come um you know you you
[44:03] tell me like oh I have the key man
[44:05] effective already removed I just want to
[44:07] you know tighten up the revenue and
[44:08] they'll clean up the books all those
[44:09] things those are fast right but if you
[44:11] say oh I'm still the you know the guy
[44:13] that running everything now that takes
[44:15] time to hire the a player to train the a
[44:17] player to think like you make decision
[44:19] like you right that that's what usually
[44:21] take the longest time does make sense
[44:24] right so I would say at fast is six
[44:26] months um 18 months is the medium 36
[44:29] month you pretty much get it done pretty
[44:31] good
[44:34] yep
[44:37] I was just going to ask like on a
[44:39] business or category that's hot like
[44:41] that spot is there a time reduction
[44:45] like you sell it in six months because
[44:47] it's hot
[44:49] great question
[44:50] Joe can you repeat the question
[44:52] all right the question Chad asked is on
[44:54] a very hot market like Masbar right like
[44:57] can you reduce the time to get ready to
[45:00] get the highest multiple right the
[45:02] answer is it also it depends think about
[45:04] it the highend of that category right
[45:08] now is 8x. You could be the low end and
[45:11] 5x. So you have a range, right? It's
[45:14] always a range, right? So what I mean by
[45:17] that is you never chase the number of
[45:20] the multiple because it's never up to
[45:22] you, right? We who here own a house or
[45:26] own a house before, right? What is your
[45:28] house market value? What's your house
[45:30] value?
[45:33] Exactly. business is exactly the same
[45:35] way, right? That mean some crazy people
[45:38] think, "Oh, you know what? I'm really
[45:39] looking at the industry. This is my 15.
[45:42] It happens." But those are off, right?
[45:45] You can never control the actual
[45:48] multiple number, but you can control the
[45:50] range that you'll fit in at that one
[45:53] given time market. Does that make sense?
[45:56] Great question. And you have a question.
[45:58] So a couple slides ago you showed that
[46:00] if you go back just a couple slides, the
[46:02] one where Yeah, that one. So how come
[46:05] that third one is 15.2 times when it's
[46:09] growing at a 32% increase? Why is the
[46:13] next one 21.3%
[46:15] when there's no change?
[46:17] Yeah, it's because you're the big boy.
[46:19] The private equity bought you. They they
[46:22] saw your track record. They're going to
[46:23] take over
[46:25] even though it's not showing the same
[46:26] growth. You have to have the 32 already
[46:29] to start.
[46:30] Yeah.
[46:30] Yeah. Sorry about the confusion but yeah
[46:33] you have to maintain the three years
[46:34] growth with that number then like okay
[46:36] after we take over we can grow 200%.
[46:40] Like you'd be amazed the resources like
[46:42] private equity has that they they really
[46:44] know like they don't mess around you
[46:46] know if they buy a company for like $10
[46:47] million they will turn around make 50 in
[46:50] a year like it's crazy what they can the
[46:53] resource the talent they have because
[46:55] they have money they buy the best like
[46:57] expert and this and they combine it they
[47:00] do some crazy stuff.
[47:06] All right. Well,
[47:07] just one question obviously here today
[47:10] so many people are going to walk out of
[47:11] here changing
[47:13] what Ted talked about versus something
[47:16] like a med spot where the turnover and
[47:18] the technology change in your in terms
[47:20] of their daily practices might be 10% a
[47:22] year or pick a number whereas we might
[47:24] change 40% with the AI versus two years
[47:27] ago we're almost 80 70 80 90% different.
[47:30] So, how do we get that degree of
[47:31] certainty? Someone's still going to want
[47:33] to buy us. It's because of the the value
[47:34] of the retainer because we have such
[47:36] high turnover on the day-to-day
[47:37] practices of what we're doing.
[47:39] Yeah, love that questions.
[47:41] What you want to do is that's two level
[47:43] of SOP. The first level SOP is the tech
[47:46] technical SOP, right? How do you
[47:47] actually do this thing? You've forgotten
[47:50] today. You're sitting here spend your
[47:52] time to come to come to this event and
[47:53] learn this thing. It's a yearly thing,
[47:55] right? That is SOP.
[47:58] That's how you learn, right? That's SOP.
[48:01] If you have a manager, that's what you
[48:02] would do, right? Every year go to SO
[48:04] Rockstar and learn the thing and
[48:07] implement that. You see what I mean?
[48:08] It's like a SOP on that's how you run.
[48:16] So, so the education, the ability to
[48:18] handle the turn around changes.
[48:20] Yep.
[48:20] That's we document that as part of the
[48:22] SOP on paper and then train the person
[48:24] starting to think like us.
[48:26] Yes.
[48:26] Thank you. Like what like like I feel
[48:28] sorry I said before right the decision
[48:30] tree how do you make decision and here
[48:33] that's what you're doing here you
[48:34] collect information right something
[48:36] brilliant everybody say t say right then
[48:38] you make a decision on okay which one
[48:39] I'm going to implement first you have
[48:42] that in your you know you're not going
[48:43] to implement everything today you know
[48:46] how you prioritize you just never
[48:47] documented it and AI literally is going
[48:50] to help you recognize my pattern
[48:53] recognition on how I make decision this
[48:55] how I make the last 10 decision
[48:58] they always see a pattern and that's
[48:59] trainable.
[49:01] Yep.
[49:02] So if you have a business um and you
[49:06] talked about separating the personal and
[49:07] the business, but what if the business
[49:09] also has assets for example that
[49:13] may or may not be attractive to a buyer?
[49:16] You're using agencies that let's just
[49:18] say you have an
[49:26] agency that's an asset, but it can also
[49:28] be separate. So, can you when you're
[49:29] when you're doing your business, do you
[49:31] would you separate it two separate
[49:33] things?
[49:34] You see the smile here? I love that
[49:36] question. This is cool. I'm going out
[49:38] with that a little bit. So, the answer
[49:39] is yes and no. Let me ask you this
[49:41] question.
[49:42] The earning there for your agency is
[49:45] that we how how much is contribute
[49:47] because of this 6,000 link you have. If
[49:50] without the 6,000 link, can this
[49:52] business still make the money like it
[49:54] is?
[49:54] Yeah.
[49:55] If the answer is yes, then
[49:56] congratulation. You would do a cough
[49:58] out, what they call a cough out
[49:59] internally. You want to have a separate
[50:01] entity, right? Create a separate entity,
[50:04] own that 6,000 link, right? for whatever
[50:08] you need to do because you you tell me
[50:09] the agency don't need it for that. So
[50:12] you would remove that to the entity
[50:14] first and just sell the book of the
[50:16] agency. So that way you still keep that.
[50:18] They call it like you asked me that. You
[50:22] asked me that, right? Mike asked me that
[50:23] when we're doing the valuation call. Um
[50:25] there's another story. Super cool. Um
[50:27] that's called um the goose and a right.
[50:31] If the 6,000 link is what give you the
[50:33] power to do what you need to do in terms
[50:35] of ranking wise that's the goose the
[50:38] eight is the agency because of this
[50:40] 6,000 you're able to serve the client do
[50:42] ABCDFG so what is the beauty part of
[50:45] this you keep this a
[50:48] buyer buy I mean you keep the goods the
[50:50] buyer buy the the buyer buy the egg
[50:52] they're still going to have to pay you
[50:53] for this thing and you can still you
[50:55] know use this to monetize and provide
[50:57] services for other things and so this
[50:59] thing you should never Well, like that's
[51:01] why Taylor Swift bought all her album
[51:04] right back cuz those are the goose.
[51:08] Great question.
[51:10] Yeah.
[51:11] Will that lower your valuation if you're
[51:13] keeping the goose? Will the buyer be
[51:15] like, well, if I have to buy if I have
[51:17] to buy this from you, it's going to cost
[51:20] more.
[51:21] Yes and no. That's why the the key
[51:23] question it really is everything you
[51:26] say, everything you provide on the boat,
[51:28] you it has to be defendable. If I the
[51:30] buyer is gonna ask the same question.
[51:32] Okay, great. And so you're telling me
[51:34] that um the agency is going to run exact
[51:37] same way, create exact same result and
[51:40] income without your link. Prove to me if
[51:44] you can prove that then there's go. It's
[51:45] a separate entity. I'm not selling you
[51:47] this. Sorry. I'm selling you this. Now
[51:50] if you want to buy it, we can make a
[51:51] deal. Right? It's all making a deal. So
[51:55] that is really depend on can you prove
[51:57] that story, right? Whatever you put on
[51:59] the book is there's a story to tell. Can
[52:02] you defend their story? Like literally
[52:04] not like trick them, you know, with
[52:06] manipulation. It's truly defend the
[52:07] story. If you cannot, don't do it
[52:10] because you just break the trust. You
[52:11] break the trust, they're going to walk
[52:12] away. You have to understand that this
[52:14] big time buyer, you know, hopefully
[52:15] you'll all get to the level selling for,
[52:17] you know, tens of millions. That's my
[52:18] goal for you. They understand. They
[52:21] understand. They're not a lot of them
[52:22] are pretty honest about it actually.
[52:24] They're not here to game you. They just
[52:26] really try to understand because they
[52:28] have invested in they have investor to
[52:30] answer to themselves, right? So you have
[52:32] to able to defend whatever you tell
[52:34] them.
[52:36] Go ahead Pete first. Sorry. Go ahead.
[52:38] Do do vendor relationships or vendor
[52:41] stability come into play at all?
[52:42] Absolutely.
[52:44] Yep. So let's say you have for example
[52:46] the only thing I can think of you know
[52:48] correct me if I'm wrong. The vendor
[52:49] relationship for any agency you have is
[52:51] either a um maybe service provider like
[52:54] the white labeling right or a software
[52:57] right so as long as you have a contract
[53:00] clearly say this is transferable
[53:04] right this is transferable then the blog
[53:06] is like okay it's transferable no
[53:08] problem
[53:10] and
[53:11] actually
[53:13] I assume correct me if I'm wrong if you
[53:16] had a carve out you would want to move
[53:18] that separate entity as part of the
[53:20] carel process or it's part of the
[53:21] cleanup process.
[53:23] Yes.
[53:23] Y
[53:24] so like you're talking about a bunch of
[53:26] URLs that they become a vendor for your
[53:30] agencies.
[53:31] Yep.
[53:32] And then when somebody buys your
[53:33] business, they could choose another
[53:35] vendor theoretically if they wanted to.
[53:38] Yes.
[53:38] Correct.
[53:40] That's great question and statement
[53:42] right there too.
[53:43] Ideally, if you do cough out like that,
[53:46] you better make sure that the agency can
[53:48] really function without it. Really like
[53:51] if they want, let's say you own a
[53:52] software company, right? Let's say you
[53:53] own a software company, doing a whole
[53:55] bunch of awesome ninja co SEO stuff and
[53:57] you own the agency that you actually pay
[53:59] the software company money to use it.
[54:01] You better make sure that the agency can
[54:03] function and produce the exact same book
[54:05] without this software. Meaning that you
[54:07] can if you go to if they choose to go to
[54:08] your competitor, so be it. That's how a
[54:11] clean cut out need to happen.
[54:14] So you she so you disclose whatever your
[54:16] other entities are the end.
[54:18] You do. Yeah. Because it's on the book,
[54:20] right? Like for your case, right? I
[54:22] assuming there'll be a line item on your
[54:25] book saying that okay, I'm paying this
[54:26] software I don't know this 6,000 lane
[54:28] 200k a year,
[54:30] right?
[54:30] actually my my example although I do
[54:33] play pay
[54:34] some people in here for just like that
[54:37] and things like that but I was referring
[54:39] more to if I have domains and I have my
[54:42] own PBNs if
[54:43] what's that
[54:44] I'm sorry if I just have if I just have
[54:46] my own uh network
[54:48] okay
[54:48] and maybe I do le I don't pay anybody
[54:52] well I can help Joe because I don't have
[54:54] but what I'm saying is I I own this
[54:57] has to be able to rank without it and so
[54:59] if you take your link I don't know what
[55:00] my question is.
[55:02] I don't have to remove a link. My
[55:05] clients can keep the link. I own this,
[55:06] but I I may link to it uh industry A, B,
[55:11] C.
[55:12] Now, if I'm a buy your agency and I see
[55:14] them incoming links, I'm going to say,
[55:15] hey, what is this? And then I'm going to
[55:17] ask you and be like, why wasn't this
[55:18] part of the acquisition? So, there's a
[55:20] way around it, I'm sure, but it needs to
[55:23] be really
[55:23] So, you're talking about link. I'm
[55:24] talking about the property. Just let's
[55:27] say it doesn't have links. Let's just
[55:29] say that I'm selling SEO Superstar and I
[55:34] have a link that's SEO Superstar Texas
[55:38] and I don't have anything on there. I
[55:40] have no I just own a domain
[55:42] and I have tons of domains.
[55:44] No, that's your is a brand trademark.
[55:47] That's all yours.
[55:48] That's yours.
[55:48] That's all yours. Now, you wouldn't be
[55:50] able to go like work on that brand that
[55:52] you just sold them
[55:54] would be yours
[55:55] that lasted four minutes.
[55:56] Correct. So the bottom line is the buyer
[56:00] is buying your book of business, right?
[56:03] It could be branding, it could be some
[56:04] IP in place, but whatever they buy from
[56:07] the book, right? There's some numbers
[56:09] contribute to the bottom line, right?
[56:11] The expenses, the revenue. As long as
[56:13] you can prove that whatever you coughed
[56:15] out, that number, the meth the
[56:18] mathematic behind it, the formula,
[56:20] whatever, right? The number that comes
[56:22] out is still the same. Then you're good
[56:24] to go.
[56:26] Anyone
[56:29] else questions?
[56:30] Thank you, Joe.
[56:31] Oh, one more question.
[56:34] One question. So, I've told businesses
[56:36] before, like smaller businesses, but
[56:38] when you get to private equity, does it
[56:40] have to be uh like uh uh on the stock
[56:43] market list or how do you get these
[56:44] private equities to look at a business?
[56:50] The connection.
[56:52] Yeah, it's not pitch, but it really is
[56:55] connection. Like
[56:56] are you a broker?
[56:57] I'm not a broker.
[56:58] Like I'm what I mainly do is I'm
[57:00] investor myself, right? My goal is to be
[57:02] part of the exit. But before that I we
[57:05] need to vet people, right? Not everybody
[57:06] can, you know? So what I do is I'm exit
[57:09] planner. I'm help you plan the exit so
[57:12] you can get the most out of it, right?
[57:14] Like we did the evaluation call like the
[57:17] whole thing that I show you about the
[57:18] 26. I mean it's 26 things. How do you
[57:22] know which one to do first? Right?
[57:24] That's a path as each business is
[57:26] unique. There's no like one size f but
[57:29] those 26 thing it is the 26 things. It
[57:31] just matter of which business need to do
[57:33] what first to create the most result and
[57:35] get to the other like a compounding
[57:37] effect right so that's kind of really
[57:39] kind of like what you guys doing with
[57:40] SEO like do you do the map thing first
[57:42] do you do the link first right it's
[57:44] that's that's the right order of doing
[57:46] things but each business is a little bit
[57:47] different so to answer your question
[57:51] you can get to private equity
[57:54] mostly because of relationship because
[57:56] they also want to trust they private
[57:58] equity job is to buy deals
[58:01] Right? They don't lack the job is not
[58:04] they don't lack of money, right? They
[58:05] have infinite I don't know why, right? I
[58:08] wish I do. They have infinite amount of
[58:10] money to buy things. So the job is to
[58:13] figure out what is a good deal. So you
[58:16] can see the bottleneck, right? The
[58:17] bottleneck is junk deal. That's the
[58:20] biggest cost. Like you know, long story
[58:23] short, you know, I shouldn't tell the
[58:24] story. It's recorded to ask me after the
[58:26] call, not recorded. I'll tell you story
[58:28] then you like boom. Right? Like one last
[58:31] things um to kind of give you an idea on
[58:33] who buy agency. Literally this la not
[58:36] last Monday this past Monday I just
[58:38] talked to uh one company they sold to
[58:41] Fiverr.
[58:44] An agency did.
[58:45] Yeah. Agency sold to Fiverr. Fiverr by
[58:48] agency.
[58:49] Were they already on Fiverr?
[58:51] They were. And then if you Google
[58:53] literally Google right now like Fiverr
[58:55] acquisition that's Fiverr spent eight
[58:57] figure by agency. it happened. Now I'm
[59:00] not saying all will be qualified but I'm
[59:03] saying it could be engineered to make it
[59:05] happen now that you know five or five
[59:06] people. Yeah.
[59:08] So if like med spas are the hot thing
[59:10] right now in private equity that's like
[59:13] something like the agency market
[59:17] where does that rate in terms of being
[59:19] kind of hot or cold?
[59:22] The truth is it's is
[59:24] no control is it's like AI everything is
[59:28] AI is hot right let me give you an idea
[59:30] for a while have you heard of a company
[59:32] orange fury
[59:34] it's pretty it's pretty good right they
[59:36] they got something cool you need to
[59:37] figure it out at one point oh last tips
[59:40] at one point well sorry let me rewind
[59:44] back if you have two companies side by
[59:46] side one is regular company moms and pop
[59:48] runs right and one is under franchise
[59:51] Okay, doing the exact same thing, same
[59:53] book. Chances are the franchise one will
[59:56] sell at least one to two times more on
[59:57] multiple and the reason for that is the
**[01:00:00]** risk fan. What the franchise have beside
**[01:00:03]** the brand systems? They have a flawless
**[01:00:06]** system in place. You would argue, right?
**[01:00:08]** And that's why McDonald can turn out
**[01:00:10]** like nothing Subway. That's why the
**[01:00:13]** system what I'm showing today is what
**[01:00:15]** makes to eBay, right? It's the system in
**[01:00:17]** place. That is the same effect as if you
**[01:00:20]** buy a franchise. So to answer your
**[01:00:23]** question, you really don't know because
**[01:00:26]** even orange free like it's a gym. How
**[01:00:29]** much can you sell at one point? Orange
**[01:00:31]** pe will sell for 20 eggs. It's a
**[01:00:34]** freaking gin.
**[01:00:35]** Oh my gosh.
**[01:00:37]** But no one can ever game this kind of
**[01:00:39]** market unless you you you your market
**[01:00:42]** maker, right? Like you know I work with
**[01:00:43]** a lot of you know my mentor like some of
**[01:00:45]** them are market maker. What that is is
**[01:00:47]** um let's say uh I share with Brian the
**[01:00:49]** other day so I'm not going to go in
**[01:00:51]** detail a little bit. Um let's say uh
**[01:00:53]** mass buy is hot. All the private
**[01:00:54]** equities like oh this is hot. I'm going
**[01:00:56]** to buy all up I'm over bidding on that.
**[01:00:58]** Right. They are they are there deal
**[01:01:00]** maker out there quietly making a new
**[01:01:03]** class of industry and repackage it and
**[01:01:06]** show it to the public equity something
**[01:01:08]** that maybe in regular people eyes is
**[01:01:10]** like oh yeah I'm going to pay you one or
**[01:01:11]** two if you're lucky but when they're
**[01:01:13]** done the public I'm gonna pay you 10 for
**[01:01:16]** that that's the real game comes and
**[01:01:19]** that's financial engineering
**[01:01:26]** thank you thank you Hey yo.